Menu
PERFORMANCE MANAGEMENT WILL ENABLE COUNCIL TO DELIVER BETTER SERVICES, MORE COST EFFECTIVELY. FOR THE RESIDENTS IT MEANS
Authorised by: David Wright 2 Orr St., Strathmore 3041
KPI stands for key performance indicator, a quantifiable measure of performance over time for a specific objective. KPI’s provide targets for teams to shoot for, milestones to gauge progress and insights that help people across the organisation make better decisions.
KPI’s are a powerful motivator for performance improvement and form the basis of any performance management program.
Performance management is a systematic process that organisations use to monitor, access and improve employee / departmental performance. It is based on the performance management cycle. (see below)
The performance management cycle is important because it enhances employee performance, aligns goals, improves communication, identifies development areas, supports decision making and boosts organisational productivity.
KPI stands for key performance indicator, a quantifiable measure of performance over time for a specific objective. KPI’s provide targets for teams to shoot for, milestones to gauge progress and insights that help people across the organisation make better decisions.
KPI’s are a powerful motivator for performance improvement and form the basis of any performance management program.
“Performance Management will deliver cost efficiencies”
“Performance Management will deliver better services”
Planning – is the process of determining in advance, what should be accomplished and how it should be done. When a manager plans, he or she visualises the future direction of the team’s effort.
Organising – is the process of assigning people and allocating resources to accomplish the objectives set in the planning process. This means having qualified people and the resources they need in the right place at the right time so the organisation can succeed.
Influencing – is the process of determining or affecting the behaviour of others. Managers seek to persuade employees to view their personal objectives as linked to the attainment of the corporate objectives. Using motivation and leadership, the manager strives to maximise the employee’s abilities on behalf of the company.
Facilitating – means identifying gaps in performance between that which was planned and that which was actually accomplished and then working with people to raise performance to meet expectations. Effective facilitation provides accurate and timely feedback about performance that can be used to update the organisation’s plans.
In the 2022-2023 Annual Report the council failed the consultation KPI. I would be looking to strengthen this consultation process.
Proposals outside of the council’s mandate should go through a very defined and rigorous process.
Example: Moreland Council recently changed its city name from Moreland to Merri-bec. There was nothing wrong with the proposal however the process totally lacked transparency and appropriate consultation with the community. The cost and inconvenience of the change was not clearly and accurately presented and only a small, biased survey was performed. I quite like the name Merri-bec. That is not my argument. My concern is that without due process the will of the majority of residents / rate payers may / may not have been followed.
The MVCC has signed up to the State Government’s 20- minute neighbourhood initiative. I have grave concerns about this initiative. Although on a cursory view the proposal sounds laudable, on closer inspection there are serious potential problems.
20 minute neighbourhoods are an urban planning concept where everything a resident needs can be accessed within a 20-minute journey (walking, riding bicycles, public transport). Sometimes they are referred to as 15 minute cities.
The following link provides an analysis of the pro’s and cons of the 20-minute neighbourhood.
My concerns are the emphasis placed on walking; bike riding and public transport and limiting the use of the automobile. The problems with this approach are:
Liveable Cities provide an amenable attractive environment, an abundance of public and green spaces; access to amenities; vibrance and culture; and convenient connection to other regions. They are build around the needs of the residents, not the ideology of the day.
Authorised by: David Wright 2 Orr St., Strathmore 3041